Wednesday, May 25, 2005

Fraud alert - Blockbuster

A few months back, Blockbuster video announced with much fan fare that they abolished late fees. Turns out that you only have a seven day grace period. After that, you will be charged a 1.25 restocking fee, and after 30 days, the full retail price of the video minus the rental charges!

True, Blockbuster cannot afford to have customers rent and keep videos for ever. But, the advertising really made it look that way. This was not disclosed anywhere in the advertising, and if there was fine print, it must have appeared for one nano second. Thankfully, New Jersey has filed a law suit. Check the details for here:

http://money.cnn.com/2005/02/18/news/midcaps/blockbuster_suit/?cnn=yes

As for me, after paying $9 ($4.50 for renting and $4.50 for being late by a day) to Blockbuster, I will never rent there again. Netflix rocks!

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